Notes from the Underground
What the ailing record industry can learn from a successful subway musician
May / June 2004
Nicholas Thompson Washington Monthly
Every two weeks or so, I pack up my Taylor acoustic guitar, fill
a backpack with CDs of my music, and head down into the New York
City subways to work as a busker. I make good money, and I get to
study human nature, too. For example, I can now tell from about 50
feet away whether a woman is likely to give me money. If she's
walking fast, wearing headphones, angrily porting a briefcase, or
chasing down one of her children, that's an easy no. She wouldn't
throw a dime into Jimi Hendrix's case. But if she's dressed
casually and walking slowly, there's a decent chance she'll enjoy
the music, stop, and maybe buy an album.
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This is but one of the lessons I've learned from performing in
subway stations that I think could help the foundering music
industry, or at least help the many talented musicians stifled by
it. These lessons haven't gotten me rich, but my CD sells well, and
I often make more money per hour down there than I do as a
journalist. And while my sales and profits have gone up recently,
the music industry has done less well. While their CD sales appear
to have improved recently, the upturn is minor compared to the 15
percent drop in industry revenues over the last three years.
Different experts give different reasons for the general
decline. The music industry blames young people who download music
for free from file-sharing networks. Others, such as Josh Bernoff
of Forrester Research, a Boston-area technology consulting firm,
blame competition from video games and other entertainment.
Whatever the reason, it's clear that the music industry's old
business model isn't working so well. In that model, the major
labels plucked out a few bands they believed would sell big and
invested millions of dollars in the production and marketing these
performers needed to catch fire. The industry defended itself
against complaints by saying they were simply responding to popular
taste.
In truth, the music industry functions like a cartel, and the
public's preferences have been limited to what they've been given.
To counter lagging CD sales, the record industry is hiring lawyers
and lobbyists to squelch the new technologies that are changing the
market. Last year, the Recording Industry Association of America
issued hundreds of subpoenas to college kids who swap music over
the Internet. Meanwhile, the industry's lobbyists have convinced
Senator Orrin Hatch (R-Utah), himself a songwriter, to float the
idea of allowing companies to access and even destroy computers
whose owners used them to download movies and songs.
But these industry efforts are counter-productive. About 60
million people in the United States have already swapped
copyrighted material over the Internet, and that number isn't
likely to shrink. The times they are a-changin' and record
companies need to figure out how to profit in this new environment.
With all the modesty required of a guy who doesn't make enough
money on most nights to buy front-row seats at a Mariah Carey
concert, let me offer a few pointers.
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